*Booking and Cancellation Policies*
Late Cancellations
At least 24-hour notice is required to cancel or reschedule any booked services provided by Radiowave Studios without being charged a late cancellation fee. If you cancel within 24 hours of your scheduled appointment time, or no-show for your appointment, you will be charged the full amount of your scheduled appointment.
Non- Refundable Deposit
A non-refundable deposit is required to secure your appointment. The deposit will be applied towards the total cost of your service and confirms your commitment to the scheduled appointment time.
The non-refundable deposit will be forfeited in the event of a cancellation or no-show.
Consultation Policy
A consultation is required for all new clients. Consultations are complimentary but must be canceled or rescheduled at least 24 hours in advance to avoid penalty fees. This policy allows us to accommodate other clients who may be on our waiting list. Failure to cancel or reschedule your consultation will result in a $50 charge. Please be mindful of our time, as ample time is set aside for your consultation to ensure your questions and concerns are addressed to make an informed decision before receiving electrolysis treatment.
Running Late?
If you are running late for your appointment, please let us know ASAP, via phone call or text. Clients arriving late to their appointments will not be extended beyond their scheduled time slot. We understand that unforeseen circumstances may arise, but to ensure we can accommodate all clients efficiently, we must adhere to our scheduled appointment times.
Additionally, please note that full payment for your appointment is still required, regardless of any time adjustments.
Deposit fees:
$40 for appointments 30 minutes.
$60 for appointments 45 minutes
$75 for appointments 60 minutes
Full payment is required for appointments less than 30 minutes
Credit Card on File
To streamline our appointment scheduling and ensure a smooth experience for all clients, we require a credit card on file to secure and confirm your booking. This measure helps us maintain an organized schedule and reduces no-shows or last-minute cancellations. No credit card on file = no booking. By booking any appointment with Radiowave Studios, you fully agree to this policy.
Other Policies
Guests, children, and pets are not allowed at appointments due to limited space and to minimize disruptions.
We kindly ask that you reschedule your appointment if you are experiencing any cold, flu, or other upper respiratory symptoms to prevent infecting others.